So you want to hire a Virtual Assistant?
So you want to hire a Virtual Assistant? A Virtual Assistant can be an incredible asset to an executive, business owner, and professional. Here are some things you should know about working with a VA.
Onboarding
One of the most crucial portions of your experience with a Virtual Assistant is the onboarding process. Many VA agencies recommend at least 90 days of onboarding with a VA. Business owners and executives often have unrealistic expectations about the amount of time needed to properly onboard a VA. Virtual Assistants are administrative specialists with strong skills and abilities to help you carry the administrative load of your brand and business. While your new VA might know every single platform and tool that you use, they will most likely be armed with knowledge of a similar platform and be able to learn quickly. Executives who are unable or unwilling to devote the time needed to properly onboard a VA often do not find success with their VA. Give the onboarding the time it needs, and your VA will be set-up for success to help you find success!
Expectations
Many executives describe that they need a VA that can "read their mind and anticipate their needs" and expect a VA to be able to do this within the first few weeks of hiring. This is not a realistic expectation for a brand-new working relationship. Understanding a business and learning a person's work style takes time. Give your VA the time to create the glasses to see your business through your lenses and they will soon be able to anticipate your needs.
VA vs PA
Virtual Assistants are not personal assistants. While some VAs are okay with a bit of overlap between these two separate roles, it is important to be clear about what your needs are. Do you need someone to help carry the administrative load and operational duties of your business, or do you need someone to assist you with tasks in your personal life that you are unable to accomplish or are not the best use of your time? Both are valid needs, but they are filled by different roles.
Boundaries
It is important to treat a Virtual Assistant as an employee. They have working hours and off hours that deserve to be respected. Of course, emergencies can happen and most VAs will be more than happy to step in during a crisis. Many brand owners will also tell you that their mind never stops thinking about their business. When an idea or a need pops up after hours, having a non-urgent format for communication can be beneficial for both parties. Scheduled emails or instant messages can be a great way to "get things off your mind" while respecting your VA’s off-hours.
